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Notifications for Loans and Distributions on ING's EASE Platform
You asked for it…….we've delivered. Beginning Thursday, August 12, ING will send notifications for loans and distributions (for plans on ING's EASE platform) to all TPA Web users. Keep in mind that this means each user will begin receiving notifications for all EASE plans in your book of business. To update the email address linked to a user name or if you no longer wish to receive the notifications, go to Quick Links section on the right hand side of this page and select the Update Personal Information link Update Personal Information link and either make the change to the email address or delete the email address associated to your ID. If you have any questions please do not hesitate to reach out to your TPA Regional Manager or the TPA Sales Support Team at 877-463-3122 Option 4 or email us at: tpawebmaster@us.ing.com.
5500 Schedule C- EIN List
In order to make it easier to prepare the Schedule C, ING has provided you with a read-only list containing the EIN numbers for Mutual funds provided through ING. Please note the EIN that should be used when preparing the Schedule C is under the Provider Company EIN column.
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New ING 401(k) InfoCenter - To view Qualified Plan News (QPN) and Qualified Plan Consulting Alerts (QPC Alerts) please visit the new ING 401(k) InfoCenter at: www.ing401kinfocenter.com where all current and past editions are now posted, along with a suite of dedicated tools and resources that offer assistance with plan support and management. The ING 401(k) InfoCenter is now the central location for information related to qualified defined contribution retirement plans.
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Recent Changes to ING’s Withdrawal and Termination Form (EASE Platform) - ING recently updated the Withdrawal and Termination Form for plans on the EASE platform. For details, Click here.
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Changes to On-Demand Reporting
The On-Demand Reporting tool has been enhanced to include the ability for TPAs to report across their book of business - for plans on our EASE Platform. Click here for more information.
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Form 5500 Reports
ING is in the process of revising the Form 5500 Reports for the 2009 Regulation changes. Given the complex and extensive changes required this year, the packages for the corporate market will be ready at the end of February and for the 403b market, mid March.
In addition to your Form 5500 Reports, you may receive, under separate cover, a Gift & Entertainment report and Supplemental fee report that support the new 2009 5500 Schedule C reporting requirements. These reports reflect Gift & Entertainment expenses that were incurred on behalf of a plan and any additional reportable fees that are not currently captured on the 5500 Report provided by ING. These reports are currently being produced and will be mailed to you.
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Loans on the EASE Platform
Effective Feb 1st, ING will no longer accept hardcopy paperwork to process a loan for plans on our EASE Platform. As a reminder - loan forms are never returned to ING for this model. You must log on and submit the request online. Please note that any loan forms sent to ING for this model will be considered "Not in Good Order" and will not be processed. If you have any questions, please contact either your ING TPA Regional Manager or the TPA Sales Support Team at 877-463-3122 Option 4. Thank you.
Changes to TPA Web > My Work Items - effective February 1st
Effective February 1st, The My Work Items feature on the TPA Web site is being expanded to include a new look and feel along with a few navigation changes to support Online Routing and Approval services which will be rolled out to new and existing business in a staged manner throughout 2010. You can expect to hear more about Online Routing & Approval shortly. For more information click here
Check out our new online demos by going to the TPA Demos link in our Reference Library!
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Online Compensation Statements - Registration Required |
ING Online Compensation allows you easy, secure access to your compensation information at your convenience. It is imperative that you register prior to March 31, 2009 as paper statements will no longer be mailed. For more information, please click here.
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Suggestions Wanted! |
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Do you have an idea for how we can make it easier to do business with ING? Click here and let us know. |
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Want to nominate someone for our monthly Service Excellence Award? Click here and tell us about them. |
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